Noack & Company, LLC

Effective Date: November 4, 2025

OUR COMMITMENT TO YOUR PRIVACY

Noack & Company, LLC is committed to protecting your privacy and handling your personal information with the highest level of care and transparency. As a professional services company dedicated to serving our clients with excellence, we understand the critical importance of trust and confidentiality in our professional relationships with clients, partners, and service recipients.

This Privacy Policy explains how we collect, use, protect, and handle your personal information in accordance with our professional standards and applicable laws.

SMS MESSAGING & DATA PRIVACY

*IMPORTANT COMPLIANCE SECTION*

By providing your phone number and opting into our SMS messaging services, you consent to receive text messages related to our professional services, including:

• Appointment reminders and confirmations
• Service updates and notifications
• Important account information and alerts
• Promotional offers and special announcements
• Professional updates and industry insights

*IMPORTANT SMS PRIVACY PROTECTIONS:*

• *NO MOBILE INFORMATION WILL BE SHARED WITH THIRD PARTIES OR AFFILIATES FOR MARKETING/PROMOTIONAL PURPOSES.*
• *TEXT MESSAGING ORIGINATOR OPT-IN DATA AND CONSENT WILL NOT BE SHARED WITH ANY THIRD PARTIES, EXCEPT FOR AGGREGATORS AND PROVIDERS OF THE TEXT MESSAGE SERVICES.*
• Message and data rates may apply
• Message frequency varies based on service activities and your preferences
• You may opt out of receiving SMS messages at any time by replying *STOP* to any message
• For help with SMS services, reply *HELP* or contact us at [PHONE NUMBER]

*MANDATORY COMPLIANCE STATEMENT:*

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

INFORMATION WE COLLECT

PERSONAL INFORMATION

We may collect the following types of personal information:

• *Contact Information:* Name, email address, phone number, mailing address
• *Business Information:* Company name, job title, industry, business address
• *Service Information:* Service preferences, project details, consultation history
• *Account Information:* Login credentials, account preferences, service history
• *Payment Information:* Billing details, payment method information (processed securely through third-party processors)
• *Website Usage:* IP address, browser type, pages visited, time spent on site

HOW WE COLLECT INFORMATION

We collect information through:

• Website forms and online interactions
• Phone consultations and direct communications
• Email correspondence and inquiries
• Service agreements and contracts
• Email subscriptions and SMS opt-ins
• Professional networking and referrals
• Direct communications with our staff

WHY WE COLLECT INFORMATION

We use your information to:

• Provide and deliver our professional services
• Communicate with you about services and appointments
• Process payments and maintain billing records
• Improve our service offerings and client experience
• Send service updates and professional communications
• Comply with legal and regulatory requirements
• Evaluate and enhance our business operations

HOW WE SHARE YOUR INFORMATION

*CRITICAL COMPLIANCE STATEMENTS:*

*CUSTOMER DATA IS NOT SHARED WITH THIRD PARTIES FOR PROMOTIONAL OR MARKETING PURPOSES.*

*MOBILE OPT-IN AND CONSENT ARE NEVER SHARED WITH ANYONE FOR ANY PURPOSE. ANY INFORMATION SHARING THAT MAY BE MENTIONED ELSEWHERE IN THIS POLICY EXCLUDES MOBILE OPT-IN DATA.*

*WE WILL NEVER SHARE, TRADE, OR OTHERWISE SELL YOUR PERSONAL INFORMATION SUCH AS PHONE NUMBERS AND SMS CONSENT TO THIRD PARTIES UNDER ANY CIRCUMSTANCES.*

LIMITED EXCEPTIONS FOR SERVICE PROVIDERS

We may share limited information with trusted service providers who assist us in:

• Processing payments and billing (payment processors)
• Sending emails and communications (email service providers)
• Website hosting and maintenance
• Data analysis for service improvement
• Legal and accounting services
• Professional consultation and referral services

These service providers are contractually required to protect your information and use it only for the specific services they provide to us.

*MANDATORY DISCLAIMER:*

*ALL THE ABOVE CATEGORIES EXCLUDE TEXT MESSAGING ORIGINATOR OPT-IN DATA AND CONSENT; THIS INFORMATION WILL NOT BE SHARED WITH ANY THIRD PARTIES, EXCLUDING AGGREGATORS AND PROVIDERS OF THE TEXT MESSAGE SERVICES.*

COOKIES AND WEBSITE TRACKING

Our website uses cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Improve website functionality and user experience
• Provide personalized content and recommendations

TYPES OF COOKIES WE USE

• *Essential Cookies:* Required for website functionality
• *Analytics Cookies:* Help us understand how visitors use our site
• *Preference Cookies:* Remember your settings and preferences

THIRD-PARTY CONTENT

Our website may include embedded content from other websites (videos, social media posts, etc.). These websites may collect your data, use cookies, and track your interactions. We recommend reviewing the privacy policies of these third-party websites.

DATA RETENTION

We retain your personal information only as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements
• Maintain accurate business records for professional compliance

DATA DELETION

We will securely delete or anonymize your personal information when it is no longer needed, except where we are required by law to retain certain records (such as business records for tax and regulatory compliance).

YOUR RIGHTS AND CHOICES

You have the following rights regarding your personal information:

ACCESS AND CORRECTION

• Request a copy of the personal information we have about you
• Request correction of inaccurate or incomplete information
• Update your contact preferences at any time

DELETION AND PORTABILITY

• Request deletion of your personal information (subject to legal retention requirements)
• Request a portable copy of your data in a structured format

COMMUNICATION PREFERENCES

• Unsubscribe from email communications using the link in any email
• Opt out of SMS messages by replying *STOP*
• Update your communication preferences by contacting us directly

HOW TO EXERCISE YOUR RIGHTS

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days.

DATA SECURITY

We take the security of your personal information seriously and implement comprehensive measures to protect it:

TECHNICAL SAFEGUARDS

• Encryption of sensitive data in transit and at rest
• Secure server infrastructure and regular security updates
• Firewalls and intrusion detection systems
• Regular security audits and vulnerability assessments

ADMINISTRATIVE SAFEGUARDS

• Access to personal information is limited to authorized personnel only
• Staff training on data privacy and security best practices
• Regular review and update of security policies and procedures
• Incident response plan for potential data breaches

While we strive to protect your personal information using industry-standard security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of protection.

CHILDREN’S PRIVACY

Noack & Company does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete such information from our records.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so we can address the situation appropriately.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business needs. When we make changes:

• We will post the updated policy on our website with a new effective date
• For significant changes, we may notify you via email or SMS
• We encourage you to review this policy periodically
• Your continued use of our services after changes take effect constitutes acceptance of the updated policy

CONTACT INFORMATION

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

*NOACK & COMPANY*

Address: 12610 World Plaza Ln St 1, Fort Myers, FL 33907

Phone: +1 239-936-6144

Email: [email protected]

Website: https://noackandcompany.com

We are committed to addressing your privacy concerns promptly and transparently. Your trust is essential to our professional services, and we take our responsibility to protect your information seriously.

This Privacy Policy reflects our commitment to transparency and your privacy rights.

*Thank you for trusting Noack & Company with your professional service needs.*